Digital technology in hospitality industry: role of information technology

The importance of technology in hospitality industry is indisputable. It thoroughly changes the way customers approaching restaurants, hotels, and leisure services.

Until early 2021, COVID19 and its variants have obsessed the global hospitality industry that hotels, casinos, events, and sport performances are the most severe victim. All the karaoke services reported a significant loss in 2020 that they are planning to change their core services in favor of leasing private space for remote workers. Another example is that most restaurants in Germany have to cancel eat-in services. Currently, the government only allows food delivery serviceswhich significantly reduces their total revenues. 

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Challenges for the hospitality industry: solution and opportunities

Instead of the last glory period, 2020 time claimed to be the hardest-hit challenge for hospitality industry since social distancing keeps people at home.

Opposite with many predictions regarding the impact of COVID19, until early 2021, the travel and hospitality sector tend to be under-recovery. Due to the undeviatingly serious disturb from the increasing infection, many countries have decided to extend the lockdown period. Whereby irrelevant or private crowd activities will not be allowed to deter the infection.

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How IoT application reshape the travel software development

Internet of things applications will draw the new future of the travel industry, which leads the digital transformation trend across countries.

Across the industries, the travel and hospitality seemingly the most impacting sector, suffering the rapid shift in paradigm due to IoT advancement. Undeniably, the internet of things applications (IoT apps) has led the digitalization progress and heavily contribute to drawing the future to travel software development businesses. Obviously, the IoT market in the travel and tourism industry is expectedly worth over US$ 14 trillion, which is seven times higher than the GDP of the UK in 2019.

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